Introduction
Healthcare industry has hoards of documents to handle such as Patient forms, insurance approvals, Diagnosis reports, consent forms, identification, payment confirmations, prescriptions, compliance documents, surgery reports etc. for a single patient. Document management is critical as the personnel handling should be vigilant and cannot afford loosing or misplacing any important document.
Navigator offers a robust document management system which will provide greater benefits to healthcare firms, patients and also staff.
Benefits
• Patient documents available at a click of a button in a secured manner
• Ability to search using various Meta Data which can be customized (Patient Name, ID, Doctor Name etc.)
• Ability to have different versions of different doctor prescriptions/diagnosis
• Notifications of missing documents which can greatly help billing department or the doctor
• Easy to use interface, less time for implementation
• Staff can focus on patient care rather than negotiating with critical documents
• Excellent satisfaction levels for both staff and patients
• Document security can be restricted across the organization at document or folder level
Process Efficiency
Billing process is simplified by every document being available at a central location avoiding delays, documents being lost, difficulties tracing documents
Security
It is mandatory for firms to protect patient privacy and to prevent unauthorized access to any confidential patient information. Navigator provides encryption for storing documents and offers fully configurable security access regulations at folder and document level
Compliance
Healthcare firms and facilities require to follow stringent compliance requirements within designated timelines or they face heavy financial penalties and loss of goodwill